Terms of Service - Zenus

1. Acceptance of Terms

By accessing and using Zenus ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Zenus provides Instagram automation tools that allow users to automate direct messages, comment replies, and engagement activities. The Service includes AI-powered response generation, keyword triggers, and analytics features. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. User Accounts

3.1 Account Creation

You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent that you meet this age requirement.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Violate Instagram's Terms of Service or Community Guidelines
• Send spam, unsolicited messages, or engage in harassment
• Impersonate any person or entity
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to the Service
• Use the Service for any illegal or fraudulent purposes
• Transmit viruses, malware, or harmful code
• Scrape or collect data from the Service without permission
• Resell or redistribute the Service without authorization

5. Instagram Integration

The Service integrates with Instagram through official APIs. By using the Service:

• You authorize us to access your Instagram account as necessary to provide the Service
• You acknowledge that Instagram's terms and policies apply to your use of Instagram
• You understand that Instagram may revoke access at any time
• You are responsible for compliance with Instagram's rate limits and policies
• We are not responsible for changes to Instagram's API or policies

6. Subscription and Payments

6.1 Subscription Plans

The Service offers both free and paid subscription plans. Paid plans are billed on a recurring basis (monthly or annually) until cancelled.

6.2 Payment Processing

Payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method for the applicable fees.

6.3 Refunds

Fees are non-refundable except as required by law or as explicitly stated in our refund policy. You may cancel your subscription at any time, but no refunds will be provided for partial billing periods.

6.4 Price Changes

We reserve the right to change our pricing at any time. Price changes will not affect your current billing cycle but will apply to subsequent billing periods.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, and functionality are owned by Zenus and are protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain all rights to the content you create using the Service. By using the Service, you grant us a license to use, store, and process your content solely to provide the Service.

8. Disclaimers and Limitation of Liability

8.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

8.2 Limitation of Liability

To the maximum extent permitted by law, Zenus shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

8.3 Instagram Actions

We are not responsible for any actions taken by Instagram against your account, including but not limited to account suspension or termination.

9. Indemnification

You agree to indemnify and hold harmless Zenus and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service, violation of these Terms, or violation of any rights of another party.

10. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Prolonged inactivity
• At our sole discretion

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of [Your Jurisdiction].

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be notified via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@zenus.space

Address: [Your Company Address]

Important Notice

By using Zenus, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use the Service.